COVID19 OFFICE PRECAUTIONS

To provide you with a safe and comfortable environment and DECREASE  THE AMOUNT OF CONTACT TO A MINIMUM LEVEL, the following safety protocols will be enforced:

Currently, we are seeing all primary care patients in the office, and continue to provide Telehealth services for minor health concerns. 

• Primary care patients with symptoms and concerns
• Telehealth services are available

Pre-Appointment:

• Advanced Appointment: Patients are encouraged to make an appointment online. Appointments can be made online (https://provider.kareo.com/mary-boateng). You can also call 301-679-5770 to make appointments. 

• Pre-Appointment Health Questionnaire: All patients will be asked screening health questions at the time of  making appointments prior to their appointments by completing a COVID19 questionnaire. 

Appointment Day:

• In Office Waiting: When you arrive for your appointment, please wait to be called in the exam room.

• Limitations on Companions: Only patients with appointments and one companion (if necessary for your appointment) are allowed in the office. Other companions will need to remain in the car during patient 's appointments.  

• Mask  Requirements: All patients are required to wear a mask/face cover as they enter our waiting room.  Please only take off your mask/face cover when you are  asked to by one of the clinical team members. 

• No Gloves: Please remove your gloves and dispose properly before you enter the office.

• Hand  Sanitizer: As soon as you enter our office, please use the hand sanitizer provided in the waiting room area to clean your hands.

• Temperature Checks: All patients are checked for fever with our infrared/ touchless thermometer upon entry into the consultation/exam room. 

• Office Appointment Protocols: Each appointment is given extra time to permit proper disinfection. If you need to make future appointments, it will be made after you have been seen in the office or can be done by phone, or online.

Our Team:

• Daily  health assessment of team members at the  beginning of the day.

• Mask is always worn by team members. 

• Ongoing training on OSHA and infection control protocol and close monitoring for compliance.

Office:

• Continue to perform the highest standard of infection control and sterilization according to CDC and OSHA guidelines.

• On going and thorough disinfection of ALL surfaces in the office.

• Air purifiers with HEPA filters and UV-C sanitizers are placed in the office where you will be seen.

Thank you for your understanding and patience during this difficult time. We are here to address any concerns and/or questions you may have. Everyone's health and safety is our priority. I look forward to seeing you soon.

Warmest regards, 

Dr. Mary Boateng, DNP, FNP-BC

ACT Health Integrated Services, LLC

800 S. Frederick Ave Ste 208

Gaithersburg, MD 20877

Office: 301-679-5770

Fax: 301-235-1520